Returns and Refunds
When you try on shoes, please do so on a soft, carpeted surface so that the soles are not damaged. If you decide to return them, please do so with the shoes in their original shoe box, as it is also a part of the product.
Please note that you must return or exchange your purchased item within 14 days after receiving your order.
If you would like to exchange an item because it is not quite right, please contact us at 043 334 6049 or email us at firstname.lastname@example.org to check if your replacement size or colour is in stock. If there is not another suitable item available, you can avail of a full refund on your purchase. This, however, does not include the delivery cost.
Every purchased product can be returned or exchanged by using the online return form, which can be found here(link). Fill in the form and we will inform you that we received your request via email. We will make the exchange/refund only when the article has been returned the store.